Smart Pharmacy · 2 Patents

RackIQ

Patented AI-driven automated pharmacy dispensation system — eliminating manual dispensing errors, managing cold chain integrity, and powering intelligent drug management across the PillIQ network.

RackIQ

Reinventing Pharmacy Operations

Rural pharmacy management is plagued by stockouts, expiry waste, counterfeit drugs, and manual dispensing errors — directly impacting patient safety and treatment outcomes. RackIQ addresses all of these simultaneously with an integrated AI-hardware-software solution protected by two patents.

Core Technology

  • Multi-Cartridge Automated Dispensation (Patented)

    AI-driven robotic dispensing across multiple drug cartridges — eliminating manual dispensing errors and enabling precise, consistent dosing at every transaction.

  • Real-Time Inventory Intelligence

    ML-driven demand forecasting, automatic reorder triggers, and network-level inventory optimisation across all PillIQ locations.

  • Cold Chain Integrity Monitoring

    IoT sensors tracking temperature, humidity, and storage conditions throughout the supply chain with instant alerts on any deviation.

  • Anti-Counterfeiting Layer

    Drug authentication using serialisation, QR verification, and supplier validation at the point of dispensing.

  • Expiry Management

    Automated FEFO (First Expiry First Out) dispensing with proactive alerts for near-expiry stock redistribution across the network.

  • Prescription Integration

    Direct interfacing with Dr. Ana and MedUnited HIMS for e-prescription fulfilment and patient medication history tracking.

Market Opportunity

India's pharmacy automation market is nascent — over 95% of 950,000+ retail pharmacies still operate entirely manually. RackIQ is designed for affordable deployment in hub pharmacies, government health centres, and eventually individual spoke pharmacies, with a licensing pathway for global markets.

The foundational patent (Automated Inventory Management and Dispensation System for Medical Consumables) and the AI Driven Multi-Cartridge Dispensing Device patent together cover the core hardware-software stack, creating strong IP protection across the system.

Business Model

RackIQ generates revenue through hardware sales and lease, SaaS subscription for inventory intelligence, and a per-dispensation licensing model for high-volume deployments. The system also creates a closed-loop prescription fulfilment channel within the Four Healths network — improving treatment adherence and enabling pharmacy benefit management.